FAQs
Frequently Asked Questions
- $15 – Flat Rate – Standard Post
- $2.95 (additionally) – Signature on Delivery
- $4.00 (additionally) – Express Post
Orders are dispatched within 24 to 48 business hours.
- Express Post – 1 to 2 Business Days
- Standard Post – 3 to 5 Business Days
Please note: Due to delays and restrictions; orders may take longer than Australia Post specified delivery timeframes.
Yes, we do accept change-of-mind returns within 48 hours of receipt of delivery.
The item must be unused, unopened and in its original condition.
You are responsible for the return postage.
We accept Credit and Visa Cards.
Once your order is dispatched, you will receive an email with a link to track your order.
Lost or late orders should be resolved with Australia Post or the relevant courier company directly at first instance.
We will at all times try to assist with this process.
Wherever possible, we use recycled boxes and satchels for our packaging.
Our shipping labels and eco-packing tape are both compostable.